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Productivity: The leadership imperative: Maximising value for people and patients

05 Nov 2025

This session flips the script on traditional productivity metrics and dives into how healthcare leaders can create true impact by focusing on what matters most: better patient outcomes, richer patient experiences, and a thriving workforce.

We'll explore real-world examples where productivity is defined in a way that works for everyone, showing you how to achieve more by doing less through smarter workflows and technology that streamlines rather than complicates.

In this session you will:

  • Learn new strategies to navigate these cultural shifts such as the very real challenges of evolving hierarchies, without burnout.
  • Discover how to harness cutting-edge technology - not as replacements, but as allies in delivering human-centred care.
  • Create a future where value and productivity are understood as delivering more than just efficiency, but better care.
Speakers
Andy Hardy, Chief Executive Officer - University Hospitals Coventry and Warwickshire
Wendy Korthuis-Smith, Executive Director - Virginia Mason Institute