In this interactive workshop, Mona Johnson will use her experience implementing major service transformations like NHS 111 to explore the relationship between people, patient safety and digital health innovation. Participants will learn practical strategies for implementing a learning system to embed a culture of continuous safety improvement within their organisations.

Key focus areas of the workshop will include:

• Applying clinical governance principles to digital health initiatives
• Developing organization-wide learning systems for ongoing risk mitigation
• Strategies for engaging staff and patients at all levels in safety-centric design and implementation
• Through hands-on exercises, attendees will gain actionable insights to enhance safety protocols in their own digital health projects and innovations.