Speakers

Jools is the Patient and Public Involvement Manager and Communication Skills Lead at the Leeds Institute of Medical Education (LIME). She has built up a community of over 200 active members of the Patient | Carer Community (PCC) at LIME and has also formed and leads the Lived Experience Network (LEN), an international community for Patient and Public Involvement (PPI) in education and healthcare. She has worked in higher education for over 23 years as an advocate for the full involvement of patients and carers in all aspects of the curriculum.

She is a campaigner for the recognition of the knowledge and value they bring to education, striving to ‘work with’ rather than ‘use’ patients and carers. As a former carer, she is passionate about partnership working in undergraduate medical education and continues to prove that patients and carers can be successful creators and deliverers of teaching, evaluation, and dissemination. As an internationally recognised expert on PPI in health education, she has worked in many countries including Uzbekistan and Kazakhstan training colleagues to deliver patient centred communication skills. She has written for several publications such as the British Medical Journal, Health Expectations and Practice Development in Healthcare on issues such as patients as teachers and shared decision making. She has also co-authored a chapter on Preparing for Patient-centred Practice in Beyond Reflective Practice.

Jools is an innovator and continues to push the boundaries of patient, carer, and family involvement in healthcare education.