Speakers

Wendy Korthuis-Smith is Executive Director at Virginia Mason Institute, where she leads global partnerships to transform healthcare systems through patient-centred, value-driven care. With decades of experience in leadership development and system-wide improvement, Wendy helps organisations embed sustainable change through lean methodology and cultural transformation.

She is passionate about building high-performing teams, reducing unwarranted variation, and improving outcomes for patients and staff alike. Under her leadership, the Institute has collaborated with national health systems—including NHS organisations in the UK—to enhance safety, quality, and experience through strategic improvement programmes.

Wendy brings a unique blend of operational expertise and visionary leadership to her work, making her a trusted advisor to healthcare leaders worldwide.